Returns Policy

We will gladly give store credit for any change of mind purchases within 14 days. Simply send your item/s you want to return and your invoice to: 162 Baylis St Wagga Wagga NSW 2650. Returns are processed within five business days of receiving your item/s. All returns will be automatically processed for store credit and an email will be sent to you with details to use your store credit once the return has been processed. If an exchange is desired, you will need to place a new order using that store credit on our website. You will receive an email with details of the store credit once your return is processed. Postage for return items will be at the customers cost. Returns must be received in original condition (unused, in original packaging). In the rare event that a return is rejected, the decision is final and not negotiable. If you're looking to return a faulty item, please contact us on (02) 6921 4252 so we can resolve this for you. Should you have any questions regarding our returns policy please contact us on (02) 6921 4252 or sales@vapedonline.com.au